Customer care
ETOP International´s customer care includes pre-sale, sale and after-sale services. These cover guidance while ordering wheels, delivering anywhere in the world in "Just-in-time" system, as well as after-sale support.
Logistics
ETOP International is able to deliver products quickly anywhere in the world. Since its establishment it has provided a smooth distribution of wheels in the “Just in time” system. We have large storage space, which allows us to process orders faster. Our company has extensive experience in solving logistic requirements from all over Central and Eastern Europe.
In the Slovak Republic, Czech Republic, Hungary and Poland we can deliver the ordered products within 48 hours.
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If you are interested in deliveries in Slovakia, Czech Republic or Hungary, please contact our sales manager responsable for Slovakia, Czech Republic and Hungary (Samuel Filo, +421 908 923 878, filo@etop-international.eu).
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If you are interested in deliveries within Poland, please contact our sales managers in Poland (Krzysztof Żak, +48 518 722 702, zak@etop-international.eu or Radosław Mikuś, +48 721 555 303, mikus@etop-international.eu).
- For deliveries to the other regions contact the managing director (Daniel Mešo, +421 42 47 112 31, meso@etop-international.eu).
Complaints
We do our best to provide only high quality products and services. However, if there is any deviation on the product, please follow these steps:
- Read the Warranty and Complaint Terms and Conditions on our website.
- Submit a Complaint Protocol, be sure to include a proof of purchase (the original issued by our company or a legible copy of the document).
- Contact our Complaint department, that will take care of your requests.
We will deal with your claim as soon as possible.
Warranty and Complaint Terms and Conditions
